Banka Poštanska štedionica says its appointment-booking portal for insured depositors of bankrupt ALTA banka will become available on Thursday, November 12. Reimbursement of eligible insured deposits is scheduled to begin on Friday, November 13, 2026, on behalf of Serbia’s Deposit Insurance Agency.
What has been announced
The agency states that deposit insurance covers up to €50,000 per depositor for eligible individuals, entrepreneurs and covered legal entities. Applicants should bring valid identification and original documentation showing their account or deposit with ALTA banka. Businesses and authorised representatives may need further documents.
Practical information
Claims can be submitted until November 3, 2029. Depositors should use only official bank channels to book appointments, consult the agency’s published instructions, and avoid entering identification or account details on unverified websites. Appointment availability should not be confused with a guarantee of same-day payment.
Sources: Agencija za osiguranje depozita; Tanjug. 10–11 November 2026.
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